| CUTS | FROM |
|---|---|
| Wash & Cut | £30 |
| Cut & Finish | £39 |
| Restyle | £55 |
| Gents Cut | £22 |
| Gents Wash & Cut | £24 |
| Childs Cut (age 12 & under) | £25 |
| Teens Wash & Cut (age 13-16) | £27 |
| Teens Cut & Finish (age 13 - 16) | £34 |
| TREATMENTS | FROM |
|---|---|
| Olpalex | £25 |
| Joico K-PAK / EVO | £22 |
| Blowdry | £25 |
| Specialised Blowdry (curl or straighten) | £35 |
| COLOUR | FROM |
|---|---|
| Regrowth Tint | £35 |
| Global Tint | £45 |
| Toners | £32.50 |
| Partial Highlights | £30 |
| Half Head H/Lights | £55 |
| Full Head H/Lights | £65 |
| Balayage | On Consultation |
| Balayage & Creative Colour | On Consultation |
| Colour Correction | On Consultation |
We have a 48 hour cancellation policy. Any bookings amended or cancelled within 48 hours of appointment date will incur a cancellation fee. We do strive to refill late cancelled appointments and in the instance we do, a cancellation charge will not be applied.
A patch test is required at least 48 hours before your colour appointment if you have not used Joico Professional Colour within the last 6 months. Pop in to have a consultation and we can give an exact quote.
At Boudicca Hair Stylists, we are committed to providing a high standard of service and ensuring our clients are happy with their experience and results. However, if you are unhappy or dissatisfied following a visit to our salon, we encourage you to let usknow so we have the opportunity to address your concerns.
Notification Timeframe:
Any complaints or concerns regarding services provided must be reported to the salon within 5 working days of your appointment. Complaints raised after this period may not be considered valid. This is because excessive time passing does not allow us to accurately assess the service provided, the condition of the hair at the time of the appointment, or any factors that may have occurred after leaving the salon.
How to Make a Complaint:
* Complaints must be made directly to the salon, either in person, by phone, or in writing.
* Where possible, supporting information such as photos or details of the service received should be provided.
* Clients may be asked to return to the salon for an in-person consultation so the issue can be assessed.
Resolution:
Where a complaint is deemed valid and raised within the stated timeframe, we will make every reasonable effort to resolve the issue professionally and fairly. This may include a corrective service or other appropriate remedy at the salon’s discretion.
Limitations:
We cannot be held responsible for:
* Changes made to the hair by another salon or stylist after your appointment.
* Hair condition affected by aftercare, home treatments, or failure to follow professional advice.
* Complaints raised outside the 5 working day period.
By booking and receiving services at Boudicca Hair Stylists, clients acknowledge and agree to this complaints procedure.
